The person or entity renting the mailbox is only allowed to use the address given by Stockholms Brevboxar after the registration. Only mail with the correct address including the name of the mailbox rentee will be delivered. Other mail will be returned to sender.
To sublet the mailbox will result in immediate cancellation of the contract.
It is not possible or allowed to use a mailbox address when applying for the population registration in Sweden.
We do not collect packages or sign any incoming shipment
Service will be billed with the same rental period as the current one 1 month in advance before the expiration date of the current period. The renter can change the upcoming subscription period in the control panel or by contacting us. Renewal is non-compulsory and nonpayment without notification before the expiration date of the bill will be seen as a cancellation of service.
Cancellation notice should be given at the office or by e-mail 1 month before the rental periods expiration date. All current mail and documents after the cancellation date will be destroyed if we are not notified of any other wishes. Any further incoming mail will be returned to sender.
Credits are non-refundable.
When applying for a new mailbox a charge of 250 SEK for the key and proxtag applies, this charge is non refundable and is a one time fee.
Stockholms Brevboxar is not responsible for PostNord or any other couriers loss of mail.
Using our services in any way not being compliant with Swedish law will result in immediate cancellation of service
In case of extreme volumes of incoming mail a special contract needs to be signed. We provide custom services for companies with specific needs for example high volume and multiple recipients. Please contact us for further details.
We store up to 100 letters or papers for an unlimited time or until termination of contract. For larger quantities we require the documents to be picked up or forwarded to the customer.
Mailbox details will be delivered immediately after accepted payment. Details will also be included with the order confirmation that will be sent to the specified e-mail adress.
Agreement will be valid for the duration of the chosen rental period. Agreement will automatically be extended but is not bidning..
We accept credit and debit cards online, payment is made when ordering.
If customer is under the age of 18 permission of a parent or guardian is needed to fulfill the order.
In agreement with the law regarding distance selling a consumer has the right to cancel the contract within 14 days of delivery. The distance selling agreement applies to purchases made on our website or if the main part of the communication leading to the sale was made over phone or email. To cancel the agreement the customer needs to notify us within 14 days after the sale through phone or email. The remainder of the purchase amount will be reimbursed.